Good after sales service

★★★★✩ (four stars)

After being a long time Prompt-it user of a larger system, I purchased the Mini for another more portable option and to enable usage on a gimbal mounted camera. When it first arrived, I was actually disappointed with the reflective quality of the glass, as there was some image ghosting happening. I reached out to the Prompt-It team and they provided excellent followup service. Suggesting that possibly the unit may have been supplied with the glass installed the wrong way around…. but they were also happy to refund my purchase. Quick screwdriver job to flip the glass and now it is looking great. Thanks for the help team. Excellent Aussie product!

Anthony R.
Otto Studios

Product reviewed:
Prompt-it MINI

Reply from Prompt-it:

We are so glad that we could help you with that issue. Happy Prompt-ing and don’t forget to reach out if you need any more help.
Richard & Recky – Prompt-it Team

Awesome service!

★★★★★ (five stars)

Replaced the beam splitter glass I broke. Fantastic service from Sydney office. . thank you 👍

Mark C.
OnHold

Product reviewed:
Prompt-it Beamsplitter Glass

Reply from Prompt-it:

Thank you so much for taking the time to write this review Mark! We are so glad that you were sorted. Your review really helps. Happy Prompt-ing Mark, and if you need anything, just reach out :)
Richard & Recky (Founders)

Fantastic Product and Great service

★★★★★ (five stars)

This is a sensational little teleprompter. Easy to use and perfect compact size for filming while travelling. Had the best support both pre and post purchase as well! Would highly recommend this teleprompter.

Pauline G.
Metagenics

Product reviewed:
Prompt-it MINI

Reply from Prompt-it:

Thank you Pauline! It was a pleasure to help you out. Happy Prompt-ing :)
R&R (Richard & Recky) – Prompt-it Founders

Great product great service

★★★★★ (five stars)

Joshua M.
Doco.tv

Product reviewed:
Prompt-it MAXI PRO

Reply from Prompt-it:

Josh, thank you for taking the time to write a review :) I’m glad the MAXI PRO is working well for you.
We are Sydney based and I am the founder of the company, so don’t hesitate to reach out to us with any feedback or help you might need.

Richard
Prompt-it Founder

Fantastic Product

★★★★★ (five stars)

Love the Prompt-it teleprompters. I bought the FLEX as an upgrade to my old version and love the upgraded system to allow it to mount to a single tripod, and the magnetic smart glare cover is much easier to manage than the older fabric style.

Jake L.
Jakelodder.com.au

Product reviewed:
Prompt-it FLEX

Reply from Prompt-it:

Jake, thx for the lovely review! I am glad you like the improvements on the new teleprompter. It’s a great kit and we also love using it for our own productions.

Happy Prompt-ing :)
Richard – Founder Prompt-it Teleprompters

Great build quality, and excellent

★★★★★ (five stars)

Ben L.
BL Media Solutions

Product reviewed:
Prompt-it MAXI PRO

Reply from Prompt-it:

That’s awesome feedback Ben :)
Recky works really hard to answer everyone’s questions and assist as much as possible. I am glad you like our teleprompter design.

Happy Prompt-ing :)
Richard – Founder Prompt-it Teleprompters

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